Stated below are the itemized return policies of hellocluce.com.
Please read them carefully as they will be strictly enforced.
Should you choose to return your order, it will be assumed you have read and understand the return policies stated here. |
|
*** EMAIL & WEBSITE RETURN POLICY ***
ALL EMAIL AND WEB ORDERS HAVE A 14 DAY RETURN POLICY. ALL OTHER RETURNS ARE SUBJECT TO A 10%-15% RESTOCKING FEE.
IF MERCHANDISE RECEIVED IS NOT WHAT WAS EXPECTED OR NOT A SINGLE PIECE SELLS, PLEASE CALL 323-306-9120 OR EMAIL (joseph.eco@HELLOCLUCE.COM) WITHIN 14 DAYS OF RECEIPT OF MERCHANDISE TO RECEIVE A R.A. #
EXCHANGES FOR ITEMS OF EQUAL OR GREATER VALUE WILL NOT BE CHARGED A 25% RESTOCKING FEE AS LONG AS THE ITEM IS RETURNED IN A "LIKE NEW CONDITION" (IN ORIGINAL PLASTIC).
NO RETURN MERCHANDISE WILL BE RECEIVED WITHOUT AN RA# ISSUED FROM A C.LUCE EMPLOYEE.
NO REFUNDS FOR RETURNS OR DAMAGED ITEMS. CREDIT WILL BE CONVERTED TO STORE CREDIT WHICH CAN BE USED INDEFINITELY ON NEXT SHIPMENT.
SHIPPING CHARGES SHOULD BE SHOULDERED BY THE RETURNING PARTY AND NOT THE THE VENDOR.
|
|
|